If you have ever dug through a drawer for an old vaccination card or a lab report before a doctor’s visit, you will appreciate what HealthHub singapore is built to do. It is the national digital health portal, run under the public health system, that gathers many of your records, appointments and screening reminders into one place you can reach from your phone. For a newcomer used to carrying paper records between clinics, having them online is a genuine relief. This is general information to help you use the service, not medical advice; for anything about your health, follow your doctor.
What HealthHub Is and Who Can Use It
HealthHub is available as a website and a mobile app. It connects to national health systems so that, once you log in, you can see selected records drawn from public healthcare institutions and some other providers. It is aimed at residents who have a Singpass, the national digital identity used across government and healthcare services.
You do not need to be a citizen to benefit. Permanent residents, and many pass holders who hold a Singpass, can log in and view what the system holds for them. What appears depends on where you have received care; records from public polyclinics and restructured hospitals are more likely to show up than those from every private clinic. Because the platform and its features are updated over time, treat the app itself as the source of truth for what is currently available.
Logging In and Finding Your Way Around
Getting started is straightforward:
- Download the app from your phone’s official app store, or open the HealthHub website in a browser.
- Log in with Singpass. You will authenticate through Singpass, often with the Singpass app or a password and one-time passcode.
- Set up your profile. Confirm your particulars and explore the main sections.
- Explore the key areas, which typically include your health records, upcoming appointments, health screening and vaccination information, and health articles.
Once inside, the sections most people use are records (such as lab results, discharge summaries and immunisations that have been shared to the system), appointments at public institutions, and reminders for national screening programmes. If something you expect is missing, it may simply not have been uploaded by that provider yet, rather than being lost.
What You Can Do Day to Day
HealthHub is more than a filing cabinet. Depending on the current features, it can help you:
- View records such as past visits, selected test results, immunisations and medications from participating providers.
- Manage appointments at public healthcare institutions, including viewing, and in some cases booking or rescheduling.
- Track screening and vaccinations, with reminders for national programmes so you do not miss a due date. Our guide to adult vaccinations and boosters in Singapore pairs well with this.
- Read trusted health content written for a Singapore audience, rather than relying on random search results.
- Prepare for visits, so that before seeing a specialist in Singapore you can check referrals and bring the right history.
Because features differ between the app and website and change with updates, if a function you want is not where you expect, check the in-app help or the official support pages.
Managing Your Family’s Records
Many newcomers arrive as a family, and HealthHub allows you to help care for dependants through its family or caregiver features. This can let a parent view a young child’s health information, or an adult child support an older parent, subject to the current rules and consent settings. For families managing an older relative’s many appointments, this is especially useful; if that relative has memory difficulties, our guide to dementia and caregiver support in Singapore offers a gentler starting point.
Setting up access for another person usually involves an authorisation step tied to Singpass, so that only approved caregivers can view sensitive information. Follow the prompts in the app carefully, and only grant access to people you trust.
This is a real practical help when several family members share the care of one person. Instead of one relative holding all the appointment cards and letters, an authorised caregiver can check upcoming visits, screening reminders and records from their own phone. If your elderly parent finds apps difficult, you can be the one who keeps their health calendar in order while still respecting their wishes about what is shared. Set access up early, before a busy period or a hospital stay, so you are not scrambling to arrange it at a stressful moment.
Digital Records Versus Paper: What to Keep
Going digital does not mean throwing everything away. A sensible approach is to use HealthHub as your main reference while keeping certain originals safe.
| Item | Rely on HealthHub | Keep a physical or personal copy |
|---|---|---|
| Immunisation history | Yes, when shown | Child’s health booklet, overseas records |
| Recent lab and scan results | Yes, when uploaded | Reports for private clinics not linked |
| Appointment details | Yes, for public institutions | Private clinic cards and letters |
| Medication list | Helpful reference | Your own updated list for emergencies |
| Overseas medical history | Not stored | Original documents and translations |
Keep your own simple list of current medicines and allergies for emergencies, since a phone may run flat or a clinic may not be linked to the system.
Privacy, Security and Getting Help
Your health records are sensitive, and the system is designed with safeguards, but you also have a part to play. Protect your Singpass login, never share one-time passcodes, and log out on shared devices. Review who has caregiver access from time to time and remove anyone who no longer needs it. If you see a record that looks wrong, do not panic; contact the provider or the official HealthHub support to raise it, as corrections usually need to come from the source that created the record.
For questions about features, access or missing records, use the in-app help, the official HealthHub website, or ask staff at your polyclinic or hospital, who use these systems daily. If you are also getting to grips with ongoing medicine supplies, our guide to repeat prescriptions and refilling medication in Singapore explains how refills connect to your records. Remember, this article is general information only, so speak with your doctor about your own care.