You are selling your car, renewing insurance or helping a workshop with paperwork, and someone asks for the vehicle log card. Then you realise you have no idea where it is. A lost vehicle log card in Singapore sounds like a big problem, but in most cases it is not. The Land Transport Authority (LTA), which keeps the official register of vehicles, has moved vehicle records online, so the details on the card can usually be pulled up again in a few minutes.
This lost vehicle log card Singapore guide explains what the log card is, how to get its details back, and what to do in the situations where people most often need it. It is general information only. LTA’s processes change from time to time, so always check the current instructions on OneMotoring, LTA’s online portal for motorists, before you act.
What the Vehicle Log Card Actually Is
The vehicle log card is the record of a vehicle’s registration details. It typically shows information such as:
- The vehicle registration number and the owner’s details.
- The make, model, engine or motor number and chassis number.
- The vehicle’s registration date and certain scheme or tax details.
- Key dates such as Certificate of Entitlement (COE) expiry.
In the past, owners received a printed card and kept it with their important documents. LTA has since moved to an electronic record, so the official version of your vehicle’s details lives in LTA’s system. That is why losing an old paper card is usually less serious than losing, say, a passport. What matters is that you can still access and prove the vehicle’s registration details when asked.
How to Get Your Vehicle Details Back
For most owners, replacing a lost log card is really about retrieving the information online. The general steps are:
- Go to OneMotoring. This is LTA’s official portal for vehicle matters. Use only the official site, and be wary of links in unexpected messages.
- Log in with Singpass. Individual owners use their personal Singpass. If the vehicle belongs to a company, an authorised person logs in through the business login that LTA specifies.
- Open “Enquire My Vehicle Details”. Under Digital Services, this e-service lets owners view and print their vehicle’s registration details.
- View, download or print the record. Save a PDF copy in a safe place, and print one if someone needs a hard copy.
If you cannot find the service, have trouble logging in, or the details shown look wrong, contact LTA through the channels listed on OneMotoring. Do not pay a third party who offers to get your log card for a fee; you can do it yourself directly with LTA.
Situations Where You Need the Log Card Details
The table below sums up common reasons people look for their log card and what usually helps in each case.
| Situation | What is usually needed | Practical tip |
|---|---|---|
| Selling or transferring the car | The transfer is done electronically between owners | Check the dealer or buyer’s instructions; you may only need to share specific details |
| Renewing motor insurance | Vehicle registration and chassis details | Your insurer may already hold them; a printout from OneMotoring helps if asked |
| Car loan or refinancing | Proof of ownership and vehicle details | Ask the bank or finance company which document they accept |
| Workshop or accident claim | Make, model and chassis number | A saved PDF on your phone is usually enough |
| Deregistering or exporting the car | Process handled through LTA | Follow LTA’s current deregistration steps on OneMotoring |
Because rules and documents vary by situation, always confirm with the party asking for the log card exactly what they need. Often it is just one or two pieces of information, not the full record.
When You Should Make a Police Report
If the old card simply went missing during a house move or a clear-out, there is usually no need to involve the police. A paper log card on its own does not let someone take over your car, since ownership changes are handled through LTA’s systems with proper authentication.
A police report is worth considering if:
- The log card was stolen together with other documents such as your NRIC, driving licence or car keys.
- You suspect someone may be trying to misuse your identity or your vehicle’s details.
- Your car itself has been stolen or broken into.
You can make a report online through the Singapore Police Force’s e-services or at a neighbourhood police centre. If your car keys were also lost, read our guide on replacing lost cards, keys and documents, and if bank cards went missing at the same time, see what to do if your card is lost or stolen.
Protecting Yourself From Log Card Scams
Because vehicle owners deal with many messages about road tax, insurance renewals and COE, scammers sometimes pose as LTA, insurers or car dealers. A few simple habits help:
- Only access your vehicle records through the official OneMotoring site, typed directly into your browser or opened from a trusted bookmark.
- Never share your Singpass login or one-time passwords with anyone, including people claiming to be from LTA, a bank or a dealer.
- Be cautious about sending a full copy of your vehicle record to an unknown buyer. Share it only when a sale is genuinely progressing, and with a reputable dealer.
- Check that any payment requests for road tax or other vehicle fees come through official channels.
If you think you have been targeted, the ScamShield helpline and website, run with the Singapore Police Force, can advise on next steps.
Keeping Your Vehicle Records in Order
Once you have the details back, a few minutes of organisation will save you from repeating this search:
- Save a PDF of your vehicle details in a secure cloud folder or password-protected drive.
- Keep it alongside your insurance policy, loan documents, road tax and inspection records.
- Note key dates, such as road tax renewal, insurance renewal and COE expiry, in your phone calendar.
- Download a fresh copy when anything changes, for example after renewing your COE or changing ownership details.
- For company vehicles, agree who in the business is responsible for vehicle records and how they are stored.
A lost vehicle log card in Singapore is rarely a crisis. In most cases you simply log in to OneMotoring with Singpass, retrieve your vehicle’s details and carry on. For anything unusual, such as errors in the record, a vehicle you cannot find under your name, or a deregistration or export, contact LTA directly and follow the current guidance on OneMotoring.
Official sources: OneMotoring
Further reading: How to Replace a Lost Driving Licence or Use the Digital Licence in Singapore · How to Read an LTA Vehicle Ownership Transfer Notice · How to Update Your Vehicle Address With LTA in Singapore